Custom order policy

Clear information about shopping with VIBEYA.

Every VIBEYA item is made to order and personalized especially for you.

Because each item is custom made, we cannot accept returns or exchanges for change of mind, or for a size, color, or design choice selected at checkout.

If your order arrives damaged, has a manufacturing defect, or is different from what you ordered, contact us with your order number and photos so we can review the issue and help resolve it.